Work Product Set: Customer Satisfaction Management Work Products
The following work products are produced or consumed by Customer Satisfaction Management.
Relationships
Work Products
Aggregated Customer Satisfaction Information
Customer Input
Customer Issue Feedback
Customer Profiles
Customer Satisfaction Analysis
Customer Satisfaction Data
Customer Satisfaction Input
Customer Satisfaction Issue
Customer Satisfaction Issue Communications
Customer Satisfaction Issue Resolution Directives
Customer Satisfaction Issue Resolution Response
Customer Satisfaction Issues List
Customer Satisfaction Management Activity Data
Customer Satisfaction Management Evaluation
Customer Satisfaction Management Framework
Customer Satisfaction Patterns
Customer Satisfaction Results and Trends
Customer Satisfaction Solicitations
Customer Satisfaction Targets
Project Plan
Service Improvement Plan
©Copyright IBM Corp. 2005, 2008. All Rights Reserved.
