Artifact: Customer Satisfaction Issue Resolution Response

Artifact: Customer Satisfaction Issue Resolution Response

Domains: Customer Satisfaction Management Work Products
Work Product Kinds: Notifications and Communications

Relationships

Roles

Responsible:

Customer Satisfaction Analyst

Modified By:

Request Analyst

Tasks

Input To:

Execute Resolution Plan

Close Resolution Issues

Output From:

Obtain and Apply Fulfillment Approach

Description

Main Description	Responses from any IT process to directives for the resolution of a customer satisfaction issue. Examples of responses would be action plans, and action outcomes.

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