Artifact: Customer Satisfaction Targets
Domains:
Customer Satisfaction Management Work Products
Relationships
Roles
Responsible:
Modified By:
Customer Satisfaction Manager
Tasks
Input To:
Analyze Request for Information
Assess Process Execution
Parse and Categorize Customer Satisfaction Information
Output From:
Determine Process Relationships to Other Processes
Description
Main Description
The targets (goals) for customer satisfaction against which the actual customer results will be measured.
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