Artifact: Customer Satisfaction Issue Communications
Domains:
Customer Satisfaction Management Work Products
Work Product Kinds:
Notifications and Communications
Relationships
Roles
Responsible:
Customer Satisfaction Analyst
Modified By:
Tasks
Input To:
Receive Status Updates
Review Service Request Completion
Output From:
Description
Main Description
Information provided to customers about any aspect of a satisfaction issue, covering analysis of causes, committed plans to address, and progress to issue resolution.
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