Artifact: Customer Satisfaction Analysis
Domains:
Customer Satisfaction Management Work Products
Work Product Kinds:
Analyses and Assessments
Relationships
Roles
Responsible:
Modified By:
Customer Satisfaction Analyst
Tasks
Input To:
Aggregate Customer Satisfaction Information
Document Customer Satisfaction Trends, Issues and Statistics
Output From:
Analyze Customer Satisfaction Information
Document Customer Satisfaction Trends, Issues and Statistics
Description
Main Description
The results of analyzing customer satisfaction data, and including trends and implicit issues.
©Copyright IBM Corp. 2005, 2008. All Rights Reserved.