Task: Reject Work Item

Relationships

Roles	Primary Performer: IT Operator	Additional Performers: Service Delivery Manager
Inputs	Mandatory: Security Response Work Item	Optional: None
Outputs	Operational Monitoring Data

Main Description

Designate that the work item could not be performed.

More Information

Tool Mentors	TEC - Deliver Service TBSM - Deliver Service NetView - Deliver Service OMEGAMON - Deliver Service TWS - Deliver Service ITM - Deliver Service SA - Deliver Service CAM RTT - Deliver Service TNM – Deliver Service TNO - Deliver Service TPC – Deliver Service ITNSQM - Deliver Service ITNPMW - Deliver Service