Discipline: Service Execution
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Reference Workflows
Service Execution
Tasks
Assign Process Responsibilities to Organizations
Communicate and Deploy Framework
Create Project Proposals
Define Measurements and Controls
Define Process Policies, Standards, and Conceptual Models
Determine Process Data Requirements
Determine Process Procedures
Determine Process Relationships to Other Processes
Identify Process Roles and Responsibilities
Specify Process Purpose, Scope, Goals, and Capabilities
Adjust Workload
Analyze Information in Request
Analyze Workload
Collect Workload Data
Decompose into Work Items
Forecast Workload
Prepare Work Items
Prepare Work Schedule
Adjust Workload Assignments
Assign Resources to Workload
Commit Resources
Determine Resources Needed
Maintain Available Resource Pool
Match Workload to Demand
Monitor Resources
Prepare Resources
Reject Work Item
Assign Work Item to Committed Resources
Perform Work Item
Provide Access
Record Work Request Completion
Reject Work Item
Review Next Work Item
Analyze Request for Information
Define and Build Report
Detect Possible Service Disruption
Generate and Communicate Reports
Initiate Incident
Monitor Operation of Service
Assess Process Execution
Assess Process Framework
Audit Process
Collect Evaluation Results
Collect Feedback
Communicate to Stakeholders
Complete Evaluation
Produce Gap Analysis
Produce Process Measurements
Recommend Initiatives
Research Trends and Best Practices
Review Existing Documentation
Define Operational Schedules
Order Consumables
Provide Data for Resource Adjustment
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