Artifact: Work Item

Relationships

Roles	Responsible:	Modified By: IT Operations Analyst IT Operator
Tasks	Input To: Assign Work Item to Committed Resources Perform Work Item Provide Access Record Work Request Completion Reject Work Item Review Next Work Item	Output From: Assign Work Item to Committed Resources Perform Work Item Provide Access Record Work Request Completion Reject Work Item Review Next Work Item

Description

Main Description	The basic unit of work of an IT service or work request, ready to be processed.