Artifact: Operational Monitoring Data
Domains:
Service Execution Work Products
Work Product Kinds:
Data and Information
Relationships
Roles
Responsible:
Asset Administrator
Availability Administrator
Capacity Administrator
Change Administrator
Compliance Administrator
Configuration Administrator
Data Administrator
Deployment Administrator
Event Administrator
Facilities Administrator
Financial Administrator
Identity and Access Administrator
Incident Administrator
IT Operator
ITSC Administrator
Problem Administrator
Process Administrator
Release Administrator
Request Administrator
Security Administrator
Service Catalog Administrator
Service Execution Administrator
Service Level Administrator
Modified By:
Data Analyst
Data Specialist
IT Operator
Tasks
Input To:
Detect Event
Examine Backup and Restore Data
Manage Event Throttling
Monitor Consolidated Data
Monitor Operation of Service
Monitor Resources and Services
Monitor Resources and Services
Summarize Data Management Data
Validate Service Recovery
Create Workaround or Fix
Gather Additional Information and Investigate
Obtain Workarounds and Fixes
Perform Initial Diagnosis
Search for Workarounds and Fixes
Output From:
Communicate to Stakeholders
Dispose of Data
Monitor Consolidated Data
Perform Work Item
Reject Work Item
Description
Main Description
Information relating to the overall item-by-item outcomes and status of the IT operational service. This can include measurements of resource utilization, transaction volumes, processing status, etc.
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