Task: Record Work Request Completion
Disciplines:
Service Execution
Relationships
Roles
Primary Performer:
IT Operator
Additional Performers:
Service Delivery Manager
Inputs
Mandatory:
Work Item
Optional:
None
Outputs
Work Item
Main Description
Record status of work request and information about its completion.
More Information
Tool Mentors
TEC - Deliver Service
TBSM - Deliver Service
NetView - Deliver Service
OMEGAMON - Deliver Service
TWS - Deliver Service
ITM - Deliver Service
SA - Deliver Service
CAM RTT - Deliver Service
TNM – Deliver Service
TNO - Deliver Service
TPC – Deliver Service
ITNSQM - Deliver Service
ITNPMW - Deliver Service
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