Task: Monitor Operation of Service

Relationships

Roles	Primary Performer: IT Operations Analyst	Additional Performers: IT Operator Service Delivery Manager
Inputs	Mandatory: Operational Monitoring Data	Optional: None
Outputs	Incident Data Service Execution Metric Data and Reports

Main Description

While the service is in operation, monitor its operation to look for anything that might affect the operation of the service. Generate data and reports needed to show operational status of the service.

More Information

Tool Mentors	TSLA - Analyze and Report Service Execution Operations