Task: Analyze Information in Request

Relationships

Roles	Primary Performer: IT Operations Analyst	Additional Performers:
Inputs	Mandatory: Event Resolution Directive Work Requests	Optional: Service Resilience Directives
Outputs	Work Requests

Main Description

Review work requests to determine what is involved.

More Information

Tool Mentors	TIO - Schedule and Adjust Workload TWS -Schedule and Adjust Workload