Task: Match Workload to Demand

Relationships

Roles	Primary Performer: IT Operations Analyst	Additional Performers: Service Delivery Manager
Inputs	Mandatory: Integrated Work Schedule Resource Status Workload Information	Optional: None
Outputs	Integrated Work Schedule Maintenance and Replenishment Data Workload Information

Main Description

Determine which resources are overloaded and which are underutilized.

More Information

Tool Mentors	TIO - Assign and Control Delivery Resources TWS - Assign and Control Delivery Resources SA - Assign and Control Delivery Resources TSM - Assign and Control Delivery Resources SVC – Assign and Control Delivery Resources