Task: Monitor Resources
Disciplines:
Service Execution
Relationships
Roles
Primary Performer:
IT Operations Analyst
Additional Performers:
Service Delivery Manager
Inputs
Mandatory:
Integrated Work Schedule
Resource Status
Optional:
Workload Information
Outputs
Integrated Work Schedule
Resource Status
Main Description
Look at all resources to determine whether adjustments need to be made. Overloaded resources affect the operation of the service. Identify maintenance activities that need to be performed.
More Information
Tool Mentors
TIO - Assign and Control Delivery Resources
TWS - Assign and Control Delivery Resources
SA - Assign and Control Delivery Resources
TSM - Assign and Control Delivery Resources
SVC – Assign and Control Delivery Resources
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