Task: Reject Work Item

Relationships

Roles	Primary Performer: IT Operations Analyst	Additional Performers: Service Delivery Manager
Inputs	Mandatory: Security Response	Optional: None
Outputs	Work Item

Main Description

If authorization access cannot be obtained or some other reason occurs that would prevent the work item from being performed, reject the work item. This may cause disruption to the service.

More Information

Tool Mentors	TIO - Assign and Control Delivery Resources TWS - Assign and Control Delivery Resources SA - Assign and Control Delivery Resources TSM - Assign and Control Delivery Resources SVC – Assign and Control Delivery Resources