Task: Determine Resources Needed

Relationships

Roles	Primary Performer: IT Operations Analyst	Additional Performers: Service Delivery Manager
Inputs	Mandatory: Event Resolution Directive Integrated Work Schedule Service Resilience Directives Solution Work Item Schedule	Optional: None
Outputs	Resource Requirements

Main Description

Identify the number and type of resources needed for the execution of upcoming work items. Make sure the skills of the resources are appropriate for the work items.

More Information

Tool Mentors	TIO - Assign and Control Delivery Resources TWS - Assign and Control Delivery Resources SA - Assign and Control Delivery Resources TSM - Assign and Control Delivery Resources SVC – Assign and Control Delivery Resources