Task: Collect Workload Data

Relationships

Roles	Primary Performer: IT Operations Analyst	Additional Performers:
Inputs	Mandatory: Resource Status Workload Information Work Requests	Optional: Recovered Service Status
Outputs	Workload Information

Main Description

Collect all work requests and related data to determine the workload. Assemble the information into a manageable form.

More Information

Tool Mentors	TIO - Schedule and Adjust Workload TWS -Schedule and Adjust Workload