Role: Request Administrator
The Request Administrator supports the Request Manager by managing records, tracking action items, and providing process-related reports.
Extends: Process Administrator
Role Sets: Request Fulfillment Roles
Relationships

Analyze Request for InformationDefine and Build ReportGenerate and Communicate ReportsCapacity Monitoring DataIdentity and Access Monitoring DataOperational Monitoring DataSecurity Monitoring DataRequest_Administrator
Modifies
Main Description

Responsibilities

  • Provide process administration support to the Request Manager
  • Administer process management tools for the Request Manager
  • Performing day-to-day process administration
  • Facilitating resource commitment and allocation
  • Creating, analyzing and distributing process reports
  • Ensuring completeness and integrity of information collected to conduct daily operations
  • Establishment of measurements and targets to improve process effectiveness and efficiency

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