Tool: IBM Tivoli Enterprise Console

IBM® Tivoli® Enterprise Console® (TEC) provides sophisticated, automated problem diagnosis and resolution to improve system performance and reduce support costs.

This tool can be applied to these processes and activities:

Process	Activity	Tool Mentor
Availability Management	Monitor, Analyze and Report Availability	TEC - Monitor, Analyze and Report Availability
Event Management	Resolve Event	TEC - Resolve Event
	Filter Event	TEC - Filter Event
	Detect and Log Event	TEC - Detect and Log Event
	Correlate Events and Select Response	TEC - Correlate Events and Select Response
	Close Event	TEC - Close Event
Incident Management	Identify and Log Incident	TEC - Identify and Log Incident
	Investigate and Diagnose Incident	TEC - Investigate and Diagnose Incident
	Resolve Incident and Recover Service	TEC - Resolve Incident and Recover Service
Problem Management	Detect and Log Problem	TEC - Perform Problem Management
Service Execution	Deliver Service	TEC - Deliver Service

The IBM Tivoli Open Process Automation Library contains product extensions for this product to help speed your time to value. To view these extensions, visit IBM Tivoli Open Process Automation Library – TEC.

For more information about this product, see http://www.ibm.com/software/tivoli/products/enterprise-console/