Process: A73 - Availability Management
Availability Management provides a cost-effective and defined level of availability of the IT services that enable the business to reach its objectives. To get more information, select Description (introduction and list of tool mentors), Work Breakdown Structure (workflow diagram and table), Team Allocation (table of roles), or Work Product Usage (table of work products).
DescriptionWorkflowRolesWork Products
Workflow

Activity diagram: Availability Management Establish Availability Management Framework Determine Availability Requirements Formulate Availability and Recovery Design Criteria Define and Implement Availability Targets and Related Measures Monitor, Analyze and Report Availability Investigate Unavailability Produce Availability Plan Evaluate Availability Management Performance
Work Breakdown