Artifact: Known Error
Relationships
Roles
Responsible:
Problem Owner
Modified By:
Problem Analyst
Problem Manager
Tasks
Input To:
Notify Concerning Action
Record and Perform Action
Review Progress
Output From:
Apply Problem Resolution
Create Known Error Record
Record and Perform Action
Review Progress
Scan Status of Problem and Known Error Records
Description
Main Description
Problem for which the source or reason is known, and for which the diagnosis and analysis phase is completed.
©Copyright IBM Corp. 2005, 2008. All Rights Reserved.