Task: Obtain Configuration Information

Relationships

Roles	Primary Performer: Event Analyst	Additional Performers:
Inputs	Mandatory: Configuration Information Event	Optional: Event Analysis Updates
Outputs	Configuration Information Request Event

Main Description

Get information from the CMS about the relevant CIs. This can be used in correlation and resolution.

More Information

Tool Mentors	TBSM - Detect and Log Event TEC - Detect and Log Event TNO - Detect and Log Event TNM – Detect and Log Event TCIM - Detect and Log Event CAM SOA - Event Management and Incident Management CAM WS - Detect and Log Event