Artifact: Configuration Information Request

Roles	Responsible: Configuration Librarian Requestor	Modified By: Configuration Administrator Event Analyst Problem Analyst Request Analyst
Tasks	Input To: Analyze Request for Information Define and Build Report Generate and Communicate Reports Verify Support Status	Output From: Analyze Request for Information Confirm Configuration Information Define and Build Report Investigate Problem Obtain Configuration Information

Main Description	Any request for information about one or more configuration items. Many IT processes will make such requests.