Artifact: Incident Communication to User

Relationships

Roles	Responsible: Incident Analyst	Modified By: Incident Manager Incident Owner
Tasks	Input To: Gather Additional Information and Investigate	Output From: Communicate Closure to Stakeholders Notify Concerning Action Perform Resolution for Requestor Provide Information to Requestor Review Progress Step Through Resolution with Requestor

Description

Main Description	Communications with a user about the status or progress of an incident. Could be to provide status information or to solicit additional data or request some user action as part of diagnosis.