Task: Notify Concerning Action

Relationships

Roles	Primary Performer: Incident Manager	Additional Performers:
Inputs	Mandatory: Incident Information	Optional: None
Outputs	Incident Communication to User Incident Information

Main Description

If the actions warrant an active notification, issue the notification using appropriate vehicles. Consider that users will want to know the status of incidents. If accurate information is not proactively produced and communicated, it is common for users to make inquiries regarding an incident's status.

More Information

Tool Mentors	ITSRM – Incident Management