Tool: IBM Tivoli Monitoring

IBM® Tivoli® Monitoring (ITM) is an enterprise-class, easy-to-use solution that optimizes the performance and availability of your entire IT infrastructure. Through a single customizable workspace portal, you can proactively manage the health and availability of your IT infrastructure, end-to-end, including operating systems, databases and servers, across distributed and host environments. ITM detects bottlenecks and potential problems in essential system resources and helps you automatically recover from critical situations to ensure your business critical applications are up and running.

This tool can be applied to these processes and activities:

Process	Activity	Tool Mentor
Availability Management	Monitor, Analyze and Report Availability	ITM - Monitor, Analyze and Report Availability
Incident Management	Investigate and Diagnose Incident	ITM - Investigate and Diagnose Incident
Incident Management	Resolve Incident and Recover Service	ITM - Resolve Incident and Recover Service
Problem Management	Detect and Log Problem	ITM - Problem Management
Service Execution	Deliver Service	ITM - Deliver Service

The IBM Tivoli Open Process Automation Library contains product extensions for this product to help speed your time to value. To view these extensions, visit IBM Tivoli Open Process Automation Library – ITM.

For more information about this product, see http://www.ibm.com/software/tivoli/products/monitor/