Context

Tool mentors explain how a tool can perform tasks, which are part of ITUP processes and activities. The tasks are listed as Related Elements in the Relationships section.

You can see the details of how processes and activities are supported by this tool mentor, by clicking the links next to the icons:

•   Availability Management
  •   Monitor, Analyze and Report Availability

Details

The IBM® Tivoli® Monitoring product can collect data for reporting from IBM Tivoli Data Warehouse. This information can be used to determine the availability of IT services and resources, as well as the performance against defined Service Level Agreements (SLAs).

The following diagram depicts the architecture for Tivoli Monitoring reporting using Tivoli Data Warehouse:

With the monitoring data in the Tivoli Data Warehouse, availability reports may be displayed in the Tivoli Enterprise Portal:

For More Information

For more information about this tool, click on the link for this tool at the top of this page.