Role: Service Catalog Manager
The Service Catalog Manager oversees the day-to-day execution of Service Catalog Management.
Extends: Process Manager
Role Sets: Service Catalog Roles
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Assess Process ExecutionAssess Process FrameworkAssign Process Responsibilities to OrganizationsAudit ProcessCollect Evaluation ResultsCollect FeedbackCommunicate and Deploy FrameworkCommunicate to StakeholdersComplete EvaluationCreate Project ProposalsDefine Measurements and ControlsDefine Process Policies, Standards, and Conceptual ModelsDeploy Service CatalogDetermine Process ProceduresDetermine Process Relationships to Other ProcessesIdentify Process Roles and ResponsibilitiesManage Requirements BaselineMonitor ChangeMonitor ChangeProduce Gap AnalysisProduce Process MeasurementsProvide Service Catalog Change CommunicationPublish Service Catalog Content and ViewsReceive and Analyze Service Catalog ChangesRecommend InitiativesResearch Trends and Best PracticesReview Catalog UsageReview Existing DocumentationService_Catalog_Manager
Modifies
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Responsibilities

  • Ensures that the Service Catalog is published in a timely manner with accurate information about operational services
  • Ensures that the appropriate views of the Service Catalog are provided to the right users
  • Ensures that the information in the Service Catalog is consistent with information in the Service Portfolio
  • Carries out the Process Manager responsibilities for the Service Catalog Management process
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See the Process Administrator and Process Owner roles.
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