Responsibilities

• Is responsible for, and owns, the process at an executive or management level
• Overall performance and results of the process
• Identification and management of critical process success factors
• Control and lead process improvement
• Approval or rejection of process deviation requests
• Enforcement of the process
• Reporting of process status and progress to peers and executives
• Facilitation, resolution or escalation of cross-functional issues
• Accountability for the cost and investment in the process
• Representation of the process to all external groups