• Change Manager

• Change Manager
• Change Owner

• Determine Scope of Capacity Plan
• Identify Improvement Objectives and Limitations
• Monitor Schedule Impacts
• Review Capacity Information
• Review Capacity Information
• Review Facility Planning Inputs and Define Facility Plans and Specifications

• Negotiate and Update Change Schedule
• Review Progress

• Negotiate and Update Change Schedule
• Perform Intervening Actions

"A Document that lists all approved Changes and their planned implementation dates. A Change Schedule is sometimes called a Forward Schedule of Change, even though it also contains information about Changes that have already been implemented."¹

¹ ITIL® V3 Glossary

• Change Schedule and Projected Service Outage Template