Task: Determine Process Relationships to Other Processes

Disciplines: Customer Satisfaction Management

Relationships

Roles	Primary Performer: Customer Satisfaction Manager	Additional Performers:
Inputs	Mandatory: Customer Satisfaction Management Framework Service Catalog Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Underpinning Contracts (UCs)	Optional: None
Outputs	Customer Satisfaction Management Framework Customer Satisfaction Targets

Main Description

Define how the process interacts with other processes. This includes both how this process affects other processes as well as how other processes affect this process.