Description
IBM® Software Services for Tivoli® (ISST) is aimed at helping you move faster – a key in today’s rapidly evolving
business environment. As the marketplace is making the transition from managing IT as a technology to managing IT as a
business, ISST can help ensure the success of the Tivoli solutions and tools that support IT service management. With
our services, you can get your Tivoli software solution into your organization quickly and effectively – putting it to
work to solve key business challenges.
Service offerings
ISST has a set of offerings that can be used as building blocks for your IT project. ISST services cover a range
of capabilities including architecture and design workshops, project management, rapid deployment and integration
offerings, skills transfer programs, and premium support services.
Catalog of IBM Tivoli consulting offerings
Facilitate ease of deployment and rapid time to value with installation and basic configuration of Tivoli Access
Manager for e-Business for up to 500 users in your pilot environment, with a skills transfer session.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-security.html#ebusiness
This offering helps you to rapidly install and implement IBM TADDM in a non-production environment for rapid
discovery of IT environments. This includes configurations and run-time dependency, for use in initiatives
such as Change Management, ITIL®, and Sarbanes-Oxley.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-composite-app-mgmt.html#tracking
This offering includes the gathering of requirements, installing Tivoli Business Systems Manager on two
servers, extending the data model to recognize up to 20 new object classes, and enabling events in the distributed
environment to be forwarded to Tivoli Business Systems Manager. You will receive skills transfer, a deployment
guide, and documented steps required to move to production.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-business-serv-mgmt.html#business
Begin end-to-end transaction management in as little as two weeks. Our experts provide architecture and design
recommendations, an implementation plan, hands-on training, and a working test lab prototype.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-composite-app-mgmt.html#tracking
This services offering can help you quickly begin to monitor, manage, and control the Web Services layer of your IT
architecture. We will help you install the product in a test environment where you can gain skill and experience
from best practices. The IBM Tivoli Monitoring QuickStart is a prerequisite.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-composite-app-mgmt.html#tracking
Our experts help to quickly deploy ITCAM for WebSphere® in your test environment. This proven approach, using best
practices, allows your staff to quickly gain the needed skills for moving to the next phase of deployment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-composite-app-mgmt.html#managerwebsphere
This service offering can enable you to quickly launch your project test environment and gain skills to realize
rapid time to value. We use best practices to help achieve your contract compliance management objectives and move
to next phase of deployment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-provisioning.html#contract
Engage our services team to define the architecture of your IBM Tivoli Enterprise Console® test environment, create
a test environment, configure IBM Tivoli Enterprise Console to start monitoring and provide autonomic self-healing
for software, hardware, and network devices from one central application. This offering provides transfer of
information for the successful deployment of IBM Tivoli Enterprise Console into your operational environment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-business-serv-mgmt.html#enterprise
A first in enterprise offering to perform a Federated Identity Manager Comprehensive Assessment, Architecture and
Solution Design, and installation of vmware images to help you get started on the right track from day
one.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-security.html#federated
This offering provides a customer assessment and architecture document to include: business case, network topology
and proposed architecture. Also included: compatibility matrix and sizing estimates, logical component view,
summary of custom development requirements, task list for detailed solution design and implementation phase, as
well as risks and risk mitigation. And, deployment in a non-production environment and a skills gap analysis.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-security.html#idmgr
This offering prepares customers for the deployment of Tivoli License Compliance Manager by defining the
architecture, creating a pilot environment, and configuring Tivoli License Compliance Manager to start monitoring
and managing your software licensing.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-provisioning.html#licensezos
This offering prepares customers for the deployment of Tivoli License Compliance Manager for z/OS by defining the
architecture, creating a pilot environment, and configuring Tivoli License Compliance Manager for z/OS to start
monitoring and managing your software licensing.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-provisioning.html#licensezos
This offering is designed to facilitate ease of deployment and rapid time to value. IBM Tivoli Monitoring
allows you to begin monitoring and reporting on your essential system resources by providing architecture and
design recommendations for production, implementation plan, hands-on training, and a working test lab prototype
using up to six standard resource models.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-availability.html#monitoring
This new packaged service offering is tailored to help customers get a clear and applicable understanding in order
to migrate an existing Tivoli-based monitoring environment to the new ITM 6.1 monitoring technology.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-availability.html#monitoring
An implementation of Netcool Precision IP by our services team will help you define the architecture
for your Netcool Precision IP test environment. This service also includes creating a test environment
and configuring Netcool Precision IP to start monitoring your network in a limited environment. This 10-day
offering provides transfer of information to help you gain the skills necessary to move to the next step of
your implementation.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-service-provider-solutions.html#precision
Planning, installing, and configuring IBM Tivoli OMEGAMON for z/OS in your test environment is essential to
verify connections and communications. We will design an overview screen to monitor various components of the
z/OS in the test environment, and provide skills transfer to your team.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-availability.html#zos
This offering will provide an assessment of your ability to operate, maintain, and enhance a solution, as well as
an on-site product installation of Tivoli Provisioning Manager in your preproduction environment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-provisioning.html#prov
This IBM QuickStart Services for Tivoli Security Compliance Manager offering helps jump start a deployment by
installing and configuring Tivoli Security Compliance Manager in a test environment and a skills transfer workshop.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-security.html#compmgr
Our experts will prepare you for the successful implementation of IBM Tivoli Service Level Advisor by installing
and configuring the product in a test environment, and providing transfer of information.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-business-serv-mgmt.html#service
Provides pilot system design and review, system compatibility verification, installation in a pilot environment,
knowledge transfer, and documentation for Tivoli Storage Manager.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-storage-optimization.html#storage
This service offering can enable you to more quickly achieve your systems management objectives and realize rapid
time to value. We will help you launch your project in a test environment, gain skills from best practices, and
move to the next phase of deployment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-storage-optimization.html#accounting
Assistance is provided from Tivoli experts to work side-by-side with your IT team in the installation and
configuration of Tivoli Workload Scheduler within your pilot environment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-storage-optimization.html#workload
This 5 day service offering is designed to help you quickly install and configure the Standard Edition of IBM
Tivoli TotalStorage Productivity Center in a limited environment.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-storage-optimization.html#prod
A 15 day service offering to prepare you for the successful implementation of TPC Standard Edition. Our highly
qualified consultants will install fabric, data, and disk components to begin achieving your storage management
objectives and realize the return on your investment as quickly as possible.
http://www-306.ibm.com/software/tivoli/services/consulting/offers-storage-optimization.html#prod
|
