Highlight data, trends, and issues in an easy to understand format.  Communicate findings to stakeholders. 

Prepare reporting for positive feedback to share with IT executive management and all team members. Determine if any one employee, department or service is deserving of an award or recognition event. Identify pervasive issues that may have been missed in previous activity plans, have failed to be remedied by the solutions implemented to date, or represent recurring broad-based issues.