Task: Aggregate Customer Satisfaction Information
Disciplines:
Customer Satisfaction Management
Relationships
Roles
Primary Performer:
Customer Satisfaction Analyst
Additional Performers:
Inputs
Mandatory:
Customer Satisfaction Analysis
Customer Satisfaction Data
Marketing and Sales Reports
Service Achievement Reports
Optional:
None
Outputs
Aggregated Customer Satisfaction Information
Main Description
Aggregate both current and past customer satisfaction information.
©Copyright IBM Corp. 2005, 2008. All Rights Reserved.