Task: Assign to Analyst Resource

Relationships

Roles	Primary Performer: Incident Owner	Additional Performers:
Inputs	Mandatory: Incident	Optional: Incident Information
Outputs	Incident

Main Description

Assign the incident to an individual or organization that can address the incident. The assignment should be to a support group with a more appropriate, or greater, level of skill. Reassign as needed to meet objectives. Notify all stakeholders using the agreed-upon communication method.

More Information

Tool Mentors	CAM RTT - Classify Incident and Provide Initial Support ITSRM – Incident Management