Task: Collect Feedback

Disciplines: Request Fulfillment

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Relationships

Roles	Primary Performer: Request Manager	Additional Performers:
Inputs	Mandatory: Request Fulfillment Activity Data	Optional: Customer Input
Outputs	Service Request

Main Description

Collect effectiveness and efficiency feedback from process reports, participants, management, customers, and users. Gather information from other processes that may point to this process as an area needing improvement.