Task: Perform Follow-up Actions
Disciplines: Request Fulfillment
Relationships
RolesPrimary Performer: Additional Performers:
InputsMandatory: Optional:
Outputs
Main Description

Based on the review of the service request, carry out any actions needed to bring closure to the service request. This may include negotiation with the requestor to reach a common understanding concerning the failure to progress the service request. 

It is possible that the service request may be routed to another analyst to bring fulfillment and closure.