Task: Validate Requestor Profile

Relationships

Roles	Primary Performer: Request Analyst	Additional Performers: Requestor
Inputs	Mandatory: Identity and Access Rights Register Service Request	Optional: User Input
Outputs	Service Request

Main Description

Collect information about the requestor and find the appropriate user profile, if it exists. User profile information is in user identities, which is maintained by both Security Management and Workforce Management. If a user profile already exists, validate that the information is correct.

More Information

Tool Mentors	ITSRM – Request Fulfillment