Task: Verify Issue Resolution
Disciplines:
Customer Satisfaction Management
Relationships
Roles
Primary Performer:
Customer Satisfaction Manager
Additional Performers:
Inputs
Mandatory:
Customer Issue Feedback
Customer Satisfaction Issue
Customer Satisfaction Issue Resolution Directives
Optional:
None
Outputs
Customer Satisfaction Issue Resolution Directives
Main Description
Review issue resolution results. Determine if the customer is satisfied with the resolution.
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