Task: Execute Resolution Plan
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RolesPrimary Performer: Additional Performers:
InputsMandatory: Optional:
  • None
Outputs
CollapseMain Description  

Manage and Monitor resolution activities as appropriate within the processes governing them. Ensure regular feedback is received from issue resolution owners until the issues are closed.

If any issue is not able to be closed within a reasonable amount of time, open a Problem Ticket to record the situation and execute the Delivery Health Management process to request additional assistance.