Task: Aggregate Customer Satisfaction Data

Disciplines: Customer Satisfaction Management

Relationships

Roles	Primary Performer: Customer Satisfaction Analyst	Additional Performers:
Inputs	Mandatory: Customer Satisfaction Input	Optional: None
Outputs	Customer Satisfaction Data

Main Description

Collect and organize all customer satisfaction data for the appropriate period of interest. Data may range from answers to multiple choice questions to textual comments of various lengths. Collate all information to facilitate subsequent analysis.