Role: Release Manager
The Release Manager owns the Release Management process and has the responsibility and authority for the overall process results. The Release Manager is responsible for the overall quality of the process. He/she is the main coordinator within this process and is the focal point regarding releases for both the customer and the IT organization. Therefore, all managers in the IT organization must support him in his/her role.
Extends: Process Manager
Role Sets: Release Management Roles
Relationships

Assess Process ExecutionAssess Process FrameworkAssign Process Responsibilities to OrganizationsAssign Release OwnerAudit ProcessClose ReleaseCollect Evaluation ResultsCollect FeedbackCommunicate and Deploy FrameworkCommunicate Release AcceptanceCommunicate to StakeholdersComplete EvaluationCreate Project ProposalsDefine Measurements and ControlsDetermine Process Data RequirementsDetermine Process ProceduresDetermine Process Relationships to Other ProcessesEstablish Master Release CalendarIdentify Process Roles and ResponsibilitiesNotify Concerning ActionProduce Gap AnalysisProduce Process MeasurementsRecommend InitiativesRecord and Perform ActionResearch Trends and Best PracticesReview Existing DocumentationReview ProgressReview ReleaseScan Status of Release RecordsVerify Current StatusIndividual IT Process Activity DataIndividual Process EvaluationsMaster Release CalendarRelease Management EvaluationRelease ModelsRelease ReportsRelease_Manager
Additionally Performs
Modifies
Main Description

Responsibilities

  • Distributes approved components to the release team
  • Ensures timely implementation of the requested change
  • Executes change fall-back procedures, in case of a failure during one of the implementation procedures
  • Updates status of change request
  • Notifies Operations and/or Service Desk with the status of the change
  • Performs Release Management assessment and ensures implementation of the Release Management strategy
  • Carries out the Process Manager responsibilities for the Release Management process
Key Considerations
See the Process Administrator and Process Owner roles.

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