Role: Facilities Management Specialist
The Facilities Management Specialist provides technical advice and guidance to all aspects of physical plant and facilities required for proper operation of IT infrastructure resources.
Role Sets: Facilities Management Roles
Relationships

Create Asset RequirementsCreate Facility Configuration PackageDecline ResolutionDocument New Requirements and Raise Facilities RequestsFulfill Facility RequestInform Requester when Facility Request Is CompleteProvide Hardware AssistanceResolve Facility IncidentReview Facility IncidentReview Facility Request and Develop Facility Request Fulfillment PlanSubmit Change RequestUpdate Asset PackageUpdate Facility Configuration PackageFacilities_Management_Specialist
Additionally Performs
Modifies
Main Description

Specific responsibilities include:

  • Identifies incidents related to facilities management installation, update, configuration, operations, or performance
  • Resolves facilities incidents
  • Responds to facilities requests
  • Understands hardware environment options related to the interaction with the operating environment
  • Has knowledge of the client's availability and performance requirements of the hardware and software configuration
  • Understands usual components of facility planning including:
    • Electrical Planning
    • Emergency/Disaster Planning
    • Environment Planning
    • Fire Protection Planning
    • Mechanical Planning
    • Physical Security Planning
    • Systems Availability Planning
  • Provides advice on facility environment requirements including:
    • Space and layout of space
    • Power requirements
    • Communication requirements
    • Air and water cooling requirements
    • Furnishings such as chairs, desks, cabinets, racks, etc.

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