Context

A key requirement of regulatory compliance as well as business service levels is to make sure key corporate information is available. One task focuses on being able to make sure that crucial files associated with corporate compliance with regulations is backed up and archived, and data class of service levels are reached.

Description

Steps	Process and Activity	Roles	Work products	Tools
Determine which file types must be backed up and archived in accordance with data classes of service.	Data Management Establish Data Management Framework	Data Manager	Data Management Framework
Set policies in Data Management to backup or archive unprotected file types.	Data Management Establish Data Management Framework	Data Manager	Data Management Framework
Establish monitoring of backup and archive operations, detect and log unprotected files.	Data Management Monitor and Report Data Management Operations	Data Manager	Operational Monitoring Data	TPC – Monitor and Report Data Management Operations
Perform the backup or archive.	Data Management Backup and Restore Data	Data Specialist	Backup Request	TSM – Backup and Restore Data

Obtaining more information

To get more information, talk to a representative, purchase IBM® Service Management tools, or visit the IBM Service Management page.