Discipline: IT Service Continuity Management
Relationships
Reference Workflows
IT Service Continuity Management
Tasks
Assign Process Responsibilities to Organizations
Define Measurements And Controls
Define Process Policies, Standards, and Conceptual Models
Determine Process Relationships to Other Processes
Determine Process Data Requirements
Determine Process Procedures
Identify Process Roles and Responsibilities
Specify Process Purpose, Scope, Goals, and Capabilities
Perform Business Impact Analysis
Perform Risk Assessment
Define Risk Reduction Measures
Formulate ITSC Strategy
Identify Capability Gaps
Identify Recovery Options
Research Industry Trends
Develop ITSC Plan
Establish Organization Plan
Monitor Items Which May Affect Plan
Plan Risk Reduction Measures
Plan Stand-by Arrangements
Develop ITSC Procedures
Document Test Results
Educate and Raise Awareness
Ensure Integration with Change Management
Establish Implementation Plan
Implement Stand-By Arrangements
Implement Risk Reduction Measures
Perform Initial Tests
Plan and Conduct ITSC Training
Receive Feed of Backup Data to Maintain Readiness
Review Currency of ITSC Deliverables
Test ITSC Procedures
Update Recovery Data Repository
Communicate and Execute Resumption Plan
Communicate Invocation of Plans
Convene Crisis Management Team
Execute IT Service Continuity Plans
Execute Post Event Continuity Review
Gather Continuity Plans
Operate in Continuity Mode
Support Business Recovery Plans
Assess Process Execution
Assess Process Framework
Audit Process
Collect Evaluation Results
Collect Feedback
Communicate to Stakeholders
Complete Evaluation
Produce Gap Analysis
Produce Process Measurements
Recommend Initiatives
Research Trends and Best Practices
Review Existing Documentation
Communicate and Deploy Framework
Create Project Proposals
Initiate Change Request
Monitor Change
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