Task: Review Existing Documentation

Disciplines: IT Service Continuity Management

Relationships

Roles	Primary Performer: ITSC Manager	Additional Performers:
Inputs	Mandatory: IT Service Continuity Management Activity Data	Optional: None
Outputs	IT Service Continuity Management Evaluation

Main Description

Review existing process documentation, including process descriptions, procedures, education, Service Level Agreements, Operation Level Agreements, and Underpinning Contracts.

More Information

Tool Mentors	TPC – Evaluate IT Service Continuity Management Performance TSM - Evaluate IT Service Continuity Management Performance