Task: Research Trends and Best Practices

Relationships

Roles	Primary Performer: ITSC Manager	Additional Performers:
Inputs	Mandatory: IT Service Continuity Management Activity Data	Optional: None
Outputs	IT Service Continuity Management Evaluation

Main Description

Research trends and best practices from consulting organizations, industry experts, and IT service management organizations.

More Information

Tool Mentors	TPC – Evaluate IT Service Continuity Management Performance TSM - Evaluate IT Service Continuity Management Performance