• Availability Plan
• Capacity Plan
• Compliance Plan and Controls
• IT Service Continuity Plan
• Security Plan

• Define Process Policies, Standards, and Conceptual Models
• Define Schedule
• Design Release Build, Installation and Remediation Scripts
• Investigate Problem Issues
• Specify Process Purpose, Scope, Goals, and Capabilities
• Understand Deployment Needs

• Identify New Data Collection
• Specify Process Purpose, Scope, Goals, and Capabilities

The collection of plans produced by the individual processes which are involved in ensuring the resilience within service management. Processes contributing are:

• Compliance Management
• Security Management
• Availability Management
• Capacity Management
• Facilities Management
• IT Service Continuity Management

(See the definition of the 'plan' output from each individual process for more details.)