Artifact: Service Provider Review Input

Relationships

Roles	Responsible: IT Operations Analyst	Modified By: Service Level Analyst
Tasks	Input To: Evaluate Performance Against SLA Investigate Problem Issues Plan Service Review	Output From: Plan Service Review

Description

Main Description	Prioritized improvement suggestions for service level attainment by the service provider, i.e. the service delivery units, and responses as to the feasibility of adopting customer or service level manager suggestions.