Artifact: Service Level Communication
Domains:
Service Level Management Work Products
Work Product Kinds:
Notifications and Communications
Relationships
Roles
Responsible:
Modified By:
Service Level Manager
Tasks
Input To:
Output From:
Develop Stakeholder Relationships
Description
Main Description
Information which helps each stakeholder (particularly customers) in service level management activities to understand the scope, context and specific roles and responsibilities for carrying them out. It helps promote general awareness of services.
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